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Frequently Asked Questions
Regular Classes
PSLE Oral Masterclass
PSLE Exam-Ready Series
We keep our class sizes intentionally small so every student gets real, dedicated attention from our teachers. Our exact class caps are:
Early Years (N2-K2) & Lower Primary (P1 – P2): 6 students
Middle Primary (P3 – P4): 8 students
Upper Primary & Secondary: 10 students
IBDP Classes: 4 students
This ensures our studios never feel crowded and your child always has a quiet, supportive space to speak up and learn.
We believe in purposeful practice, not mindless drilling. We do assign homework to reinforce what was taught in class, but it usually takes no more than 30 to 45 minutes a week. Our teachers mark all assignments with detailed, encouraging feedback so you always know how your child is progressing.
We believe that helping your child thrive is a genuine team effort between home and the studio. We keep you closely connected to their learning journey through a few simple channels:
Our Communication Hub (ClassDojo): All of our parents and teachers are connected via ClassDojo. It is incredibly easy to drop our teachers a message here anytime. We also highly encourage you to snap photos of your child's school worksheets or writing assignments and share them with us through the app, so we can track their school progress alongside our weekly lessons.
Term Reviews & Checkpoints: At designated checkpoints throughout the term, your child’s teacher will proactively reach out to you with detailed progress updates. This gives us a dedicated space to celebrate their wins and discuss exactly how we can work together to push for their next academic breakthrough.
Open-Door Access: You never have to wait for an official meeting to speak with us. If you ever want a quick update, you are always welcome to catch our teachers for a chat right before or after class, or drop us a note to arrange a phone call at a time that fits your schedule.
Because all of our studio rooms are fully hybrid, your child never has to miss out or fall behind. If they are unwell or have an official school event, we have three simple ways to keep them completely on track within our Monday-to-Sunday weekly lesson cycle:
Join live via Zoom: Your child can seamlessly log into their exact class—or any other available class running that week—live from home.
Swap to another physical slot: If you notify us at least 24 hours in advance, we will gladly help you arrange a physical makeup seat in an alternative class running that same week.
Watch a lesson recording: If no alternative slots fit your schedule, we will share a video recording of the class. Their teacher will personally check in with them afterward to ensure they are fully caught up.
To keep things completely fair for our teachers and to protect our strict class caps for other families, we just ask that you note our studio guidelines:
Our Studio Guidelines:
Notice & Fees: Because our teachers prepare resources and reserve seats specifically for your child, fees are non-refundable for missed lessons. Makeup options are gladly provided for absences with a valid Medical Certificate (MC), school letter, or 24-hour prior notice.
Makeup Bookings: To prevent empty seats that could have gone to other children, a confirmed makeup slot cannot be rescheduled or replaced if missed.
Consistency First: While we will always do our absolute best to help you find a makeup option, we highly recommend sticking to your regular weekly class as much as possible to give your child the most stable, disruption-free learning experience.
Our online and hybrid lessons are designed to be just as high-touch and interactive as being physically in the studio. We don't do passive lectures. Online students are fully integrated into the live class, meaning they participate in discussions, answer questions, and receive real-time guidance from the teacher just like their peers in the room.
To keep things smooth and organised, here is how we handle materials and homework:
Getting the worksheets (For all online students): Before the lesson, we will provide the PDF files for you to print at home. Alternatively, you are always welcome to pop by our center to self-collect the physical booklets in advance.
If your child is a permanent online student: We use Google Classroom to keep everything safe and tracked. Simply scan your child's completed work as a PDF and upload it to the platform. Their teacher will mark it digitally and return it via Google Classroom before the next lesson, making it incredibly easy for you to track their progress in one place.
If your child is just joining online for a one-off makeup class: There is no need to navigate any digital platforms. Your child can complete their work on the printed sheets at home and simply hand the physical copies directly to their teacher when they return to the studio the following week.
No, our studio is closed on all official gazetted public holidays.
If your child's regular class falls on a holiday, you don't have to worry about them missing a thing. You can easily choose whichever option works best for your schedule that week:
Attend a replacement class: Your child can join any other class running within that same Monday-to-Sunday weekly cycle. They are welcome to attend this makeup session either physically at the studio or live online via Zoom.
Watch the lesson recording: You can request a video recording of the class to view online within a flexible two-week timeframe.
A quick note on holidays "in-lieu":
To keep our learning momentum steady, we only close on the actual day of the holiday itself. For example, if a public holiday falls on a Sunday, the studio will be closed on Sunday, but our regular classes will run exactly as scheduled on the Monday holiday-in-lieu.
Our regular weekly term classes run from January to November. In December, we pause our regular timetables and switch over entirely to our specialised Year-End Holiday Workshops.
For the shorter school holiday breaks during the academic year (March, June, and September), we adapt our format to give your family the best balance of consistency and flexibility:
For our Primary 5 & 6 Students: Consistency is everything during an exam year. To protect their preparation for the PSLE and end-of-year papers, their regular weekly classes run exactly as usual with no disruptions.
For all other levels (Early Years, Lower/Middle Primary & Secondary): We pause our regular weekly timetables so you don’t have to worry about missing lessons if you travel. Instead, students dive into our Holiday Bootcamps.
How the Holiday Bootcamps benefit your family: This allows you to customise your child’s holiday pacing. You can pick a bootcamp block that fits neatly around your travel plans, completing a focused, deep-dive curriculum burst in a concentrated timeframe so the rest of your holidays are entirely free. Alternatively, if you would prefer a more intensive academic refresh, your child is always welcome to join more than one bootcamp from our seasonal lineup.
You can view our full list of term dates and holidays here:
Don’t worry at all. When you first reach out to us, we will have a quick chat about your child's current academic journey, strengths, and areas for growth. Our 4-lesson trial block is also the perfect, low-pressure way for our teachers to observe your child in action. If we find that a different level or pacing would help them thrive better, we will discuss it with you and arrange a smooth transition to the right cohort.
Of course. You don’t have to wait for a brand-new term to start. If there is a vacant seat in your preferred time slot, your child is more than welcome to jump right in. Our teachers will give them extra guidance in those first few weeks to help them get comfortable and safely caught up with the group.
Just like any new student, they will still kick things off with our regular 4-lesson trial block first. If they love the class and choose to stay on after those four weeks, we will simply pro-rate the remaining lessons left in that current term.
Yes, absolutely. We want to make sure Prologue is the perfect fit for your child before you commit to a full term. Because of this, all our new students start with a 4-lesson trial block.
How it works: During this 4-lesson trial, you only pay for the four sessions themselves. We do not collect any registration fees or deposits upfront.
If you choose to continue: If your child loves the experience and wishes to stay on with their cohort, that is when we will collect the one-time $50 registration fee and the $50 refundable deposit. Your fees for the rest of that current term will be completely pro-rated, meaning you only pay for the exact number of weekly lessons left on the calendar.
How to start: Simply drop us a WhatsApp message at +65 9272 1027 with your child’s current level. We will share the available vacancies, book your 4-lesson trial block, and help you get started.
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